Product, beta access, partnerships, and press
Use the general inbox for roadmap questions, collaboration, editorial coverage, integrations, and commercial conversations.
Best first stop for almost every institutional or product conversation.
Contact
Talk to the Compasso team.
Use the right channel and the conversation moves faster. Privacy and legal requests go to dedicated inboxes. Product, partnerships, and press start in the general inbox.
PT + EN
languages accepted in messages
primary channel at this stage
3 routes
product, privacy, and legal
Channels
Pick the right route.
The point of this page is to reduce triage. If the topic lands in the right inbox first, the answer is usually sharper.
Privacy and personal data
Access, correction, deletion, portability, or data-processing questions should go straight to the dedicated privacy channel.
Use this for privacy rights, policy questions, and data preferences.
Terms, contracts, and brand use
Formal legal requests, terms questions, contract topics, and brand or policy matters should go to the legal inbox.
Best when the conversation needs formal review or documentation.
Want to try the product first?
If your question is mostly about fit or value, the fastest path may be to create an account and see the early product flow.
Useful when you want hands-on context before opening a thread.
Checklist
What to include in your message.
The rule is simple: the more concrete the context, the lower the odds that an email thread spends three replies discovering the basics.
Explain the problem or goal
Say what you want to unblock instead of sending a vague “can we chat?”.
Point to the market or language
If the topic depends on market, currency, or trip type, say that up front.
Send evidence when useful
Page links, screenshots, visible errors, and real deadlines help far more than abstract descriptions.
Shortcuts
Links that often solve the issue before email.
Not every question needs a thread. For some topics, the fastest move is simply opening the right document.
Privacy Policy
See how Compasso handles data, legal bases, and user rights.
Terms of Service
Review service rules, eligibility, and acceptable-use boundaries.
Cookie Policy
Understand cookie categories, controls, and preference handling.
About Compasso
Read the product thesis, supported travel contexts, and current build direction.
FAQ
Quick answers.
Strong contact pages remove operational ambiguity. That is the whole point of this section.
Which email should I use for personal-data requests?
Anything tied to privacy rights, data processing, or account data should go to contact@compassoonline.app.
Can I use the same inbox for partnerships, press, and product topics?
Yes. This page assumes contact@compassoonline.app as the general inbox for institutional and product conversations.
Can I write in Portuguese or English?
Yes. The public product already operates in PT-BR and EN, so both languages make sense for inbound contact.
Open thread
If the topic is product, partnerships, or press, the general inbox is the best start.
When the topic needs a dedicated path, privacy and legal still keep their own channels.